We need to talk : how to have conversations that matter

Book
Published 2017
Item Details
Summary:

"Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Celeste Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist and offers actionable steps anyone can take to improve their communication skills."--Jacket.

ISBN:
9780062669001
0062669001
Edition:
First edition.
Description:
xix, 244 pages ; 22 cm
Notes:
Includes bibliographical references (pages 237-244).
Contents:
Conversation is a survival skill
Communication and conversation are not the same
You can't outsmart a bad conversation
Set the stage
Some conversations are harder than others
Be there or go elsewhere
It's not the same!
Get off the soapbox
Keep it short
No repeats
That's a great question
You can't know everything
Stay out of the weeds
Travel together
Listen!
Sometimes we shouldn't talk.
LCCN:
2017013596
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